Health IT & the power of customer service

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Group photo of Amtower & Parker
Mark Amtower & Sophia Parker

(This show originally aired on January 29, 2018)

This week on Amtower Off Center, host Mark Amtower interviews DSFederal CEO Sophia Parker.

DSFederal is a 10-year-old woman-owned small business and a recent 8(a) graduate. We discussed many topics, including:

  • Why Sophia chose to start her own business.
  • The power of true customer service.
  • DSFederal’s focus on health IT before it became popular (it remains a core competency).
  • Prepping for 8(a) graduation.
  • Partnering and sub-contracting.

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Hosted by nationally-known speaker and consultant Mark Amtower, the show highlights the good, the bad, the ugly and the just plain silly of doing business in the government market. Follow Mark on Twitter. Subscribe to Amtower Off Center’s audio interviews on Apple Podcasts or PodcastOne.

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