Business of Government Hour

Innovating IT infrastructure at CBP: A conversation with Sonny Bhagowalia

What is the IT strategy for the U.S. Customs and Border Protection (CBP)? How is CBP working to modernize its IT infrastructure? How is it using technology and ...

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The Business of Government Hour, hosted by Michael J. Keegan, features a conversation with government executives and thought leaders who are changing the way government does business. The show explores topics such as leadership, management, technology, innovation, public service, as well as the mission of government in the 21st century.


What is the IT strategy for the U.S. Customs and Border Protection (CBP)? How is CBP working to modernize its IT infrastructure? How is it using technology and innovation to change the way it does business? Join host Michael Keegan as he explores these questions and more with Sonny Bhagowalia, Assistant Commissioner & Chief Information Officer, U.S. Customs and Border Protection.



At the United States (U.S.) Customs and Border Protection (CBP), Mr. Sanjeev “Sonny” Bhagowalia currently holds the Senior Executive Service position of Assistant Commissioner (AC), Office of Information and Technology (OIT) and CBP Chief Information Officer (CIO).

Mr. Bhagowalia has over 36 years of senior technical, managerial and executive leadership experience in private industry, the U.S. Government, and state government.  Mr. Bhagowalia has spent over 21 of those years in senior executive capacity, including over 17 years as a member of the Senior Executive Service (SES), one year as a Senior Level (SL) in the Federal Government, and three years as a Senior Executive in State Government.  He has served in key CIO leadership roles at five agencies: Bureau of Indian Affairs, U.S. Department of the Interior, State of Hawaii, U.S. Department of Treasury and CBP, U.S. Department of Homeland Security.  He also served in Chief Executive Officer (CXO) roles as a Deputy Associate Administrator for Citizen Services and Innovative Technologies at General Services Administration, and as a Program Management Executive/Assistant Director at the Federal Bureau of Investigation, U.S. Department of Justice.  Mr. Bhagowalia also served for 14 years in Industry at Boeing, a Fortune 30 company, ultimately serving for five years in senior technical leadership roles as a Chief Engineer/Manager and an honorary Senior Principal Engineer in the Boeing Company.

He has used his knowledge of IT/Information Resource Management (IRM), cybersecurity, and business process re-engineering to transform and secure organizations, and has helped the Federal CIO/CTO to roll out foundational White House Government-wide initiatives such as Open Data, Federal Cloud, FedRAMP and Federal Data Center Consolidatio

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