FILE - In this June 19, 2015 file photo, Department of Transportation Federal Aviation Administration building is seen in Washington. The FAA would be required to set new minimum requirements for seats on airplanes under legislation to be considered in the House this week. The regulation of seat width and legroom is part of a five-year extension of federal aviation programs agreed to early Saturday, Sept. 22, 2018, by Republican and Democratic leaders of the House and Senate committees that oversee the nation's air travel. (AP Photo/Andrew Harnik, File)

Baldwin moves from Transportation HQ to FAA for CIO role

Andre Mendes, who has been acting CIO at the Commerce Department since August, is now the permanent technology leader. Beth Angerman, the former GSA principal…

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Shared services executive to depart after 4 years at GSA

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GSA adds an OPM veteran to help with the merger

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Partnership for Public ServiceBeth Angerman, GSA

Why the workforce must drive the success of shared services

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A possible solution to the shared services funding problem emerges

The Unified Shared Services Management Office at GSA released a new 10-year vision for federal back-office shared services that relies on a subscription…

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Dave Mader/AP/Cliff Owen

A shared services détente?

The Office of Management and Budget’s Dave Mader said the demand for shared services is driving the government back to consider private sector providers…

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New playbook, catalog seek to change shared services’ history of ineffectiveness

Beth Angerman, the executive director of the Unified Shared Services Management (USSM) Office, said the modernization and migration management (M3) framework, a new six-step playbook and a shared services catalog are putting the pieces in place to help agencies succeed in moving back-office systems to shared services.

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